Orthopaedics East & Sports Medicine Center, Inc. complies with applicable federal civil rights law and does not discriminate on the basis of race, color, national origin, age, disability, sex or religion. Orthopaedics East & Sports Medicine Center does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or religion.

Orthopaedics East & Sports Medicine Center, Inc provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats
• Free language services to people whole primary language is not English, such as, qualified interpreters, and information written in other languages. If you need these services, please contact our Compliance Officer at hr@orthoeast.com.

If you believe that Orthopaedics East & Sports Medicine Center, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex or religion, you can file a grievance with:

Compliance Officer
810 W. H. Smith Blvd.
Greenville, N.C. 27834
Phone 252-757-2663
Fax 252-317-0829
E-Mail: hr@orthoeast.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, please contact the Compliance Officer.

You can also file a civil rights complaint with the U. S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or by mail as listed below.

If you prefer, you may submit a written complaint in your own format by either:

• Mail to:
  Centralized Case Management Operations
  U.S. Department of Health and Human Services
  200 Independence Avenue, S.W.
  Room 509F HHH Bldg.
  Washington, D.C. 20201

• Email to OCRComplaint@hhs.gov
• Be sure to include:

Your name

Full address

Telephone numbers (include area code)

E-mail address (if available)

Name, full address and telephone number of the person, agency or organization you believe discriminated against you.

A brief description of what happened, including how, why, and when you believe your (or someone else’s) civil rights were violated.

Any other relevant information

Your signature and date of complaint

The name of the person on whose behalf you are filing if you are filing a complaint for someone else.

You may also include:

Any special accommodations needed in order for us to communicate with you about this complaint

Contact information for someone who can help us reach you if we cannot reach you directly

If you have filed your complaint somewhere else and where you’ve filed

ATTENTION: If you speak one of the following languages as a primary language, language assistance services, free of charge, are available to you. Please see a representative at the front desk for more information.

• Spanish
• Chinese
• Vietnamese
• Korean
• French
• Arabic
• Hmong
• Russian
• German
• Hindi
• Laotian
• Japanese
• Tagalog
• Gujarati
• Mon-Khmer, Cambodian